OUR COMMITMENT TO YOU

At District Dogs, the safety and well-being of your beloved pets are our top priorities. We understand the trust you place in us, and we’re committed to upholding the highest standards of care. Here’s how we ensure a secure environment for every furry family member:

1. Highly Trained Staff

Our team members are passionate about dogs and undergo rigorous training in pet behavior and handling. They are equipped with the knowledge and skills to respond to any situation promptly and effectively, and come into work ready to love on your four-legged family member from drop off to pick up.

2. Sanitary Standards

Cleanliness is paramount in our facilities. We maintain strict sanitation protocols to keep all areas, from playrooms to sleeping spaces, free from potential hazards. Regular deep-cleaning schedules are rigorously followed using the highest quality veterinary-grade cleaners, and our state of the art industrial HVAC system fights bacteria and germs around the clock.

3. Individualized Care

We understand that each pet has unique needs and preferences. Our staff takes the time to get to know your pet, ensuring they receive personalized attention, appropriate playgroups, and any necessary accommodations.

4. Secure Environment

Our play areas are intentionally designed with safety in mind. They’re equipped with non-toxic, durable materials, and are constantly monitored. Each playroom is equipped with rubberized Protect-All Flooring to protect paws, and we intentionally separate pups according to size and energy levels, ensuring every pet is comfortable and secure.

5. Emergency Preparedness

While we hope for the best, we’re prepared for the unexpected. Each District Dogs location is equipped with emergency evacuation plans, and we have established protocols to address any medical situation swiftly and professionally.

6. Constant Supervision

Pets are never left unattended. With 24/7 care, our attentive staff maintains a watchful eye on all playgroups, intervening when necessary to prevent conflict and provide comfort. Our webcams allow you to watch your pup play all day long from the comfort of your home, and daily report cards are created for every guest to provide insights into their stay.

7. Comprehensive Vaccination Policy

We stand by our no-nonsense vaccination policy. All pets in our care must be up-to-date with essential vaccinations, ensuring a healthy and protected environment for everyone.

8. Open Communication

We believe in transparent and open communication with our clients. If there are any concerns or special instructions regarding your pet’s well-being, please don’t hesitate to share them with us.